For the best hotel WiFi, retail WiFi, entertainment venue WiFi and more, the nation’s top brands choose Deep Blue Communications. Find out why, and learn what we can do for your business.
Passion for WiFi
At Deep Blue Communications, our core business is hotel & hospitality WiFi, which means we focus exclusively on engineering, installing and supporting wireless and wired network solutions for hotels, conference centers, marinas, entertainment venues and retail stores. As a result, we have we have emerged as leaders in our field. Our Passion for WiFi drives us to continually research and identify the best network technology available, ensuring increased operating efficiency for your business and an elevated WiFi experience for your guests.
Experience
Deep Blue Communications has more than 15 years of experience as a WiFi provider and the most knowledgeable WiFi engineers, installers and project managers in the industry. We can manage an entire converged network installation, including network component installation, in-house cabling and onboarding of all third party technology services. We can even develop custom software integrations.
Certifications
Deep Blue Communications is an approved hotel WiFi provider for Hyatt Hotels, Marriott International, Wyndham Hotel Group and most major hotel brands and independents. We are also the preferred WiFi service provider for many retail companies and entertainment & sports venues, including Planet Fitness, Cedar Fair Entertainment Company, Merlin Entertainments, Saratoga Racetrack and Hotel and Monmouth Park Racetracks.
Awards
In 2014, just two years after becoming certified to install WiFi by Wyndham Worldwide, Deep Blue was awarded Wyndham Worldwide Supplier of the Year for our innovative network designs and installations. We installed WiFi networks at 100+ Wyndham franchised hotels that included over 10,000 hotel rooms, and we continue to provide help desk support and monitoring services for over 740 Wyndham sites worldwide. We have also appeared on the INC 5000 List of Fastest Growing Companies for the past six years.
Partners
Deep Blue Communications partners with the best network technology providers in the WiFi industry so that we can implement the services and solutions you need, when you need them. Our world-class technology partners include Ruckus Wireless, a pioneer in the wireless infrastructure market, as well as Brocade, HP enterprise, Nomadix, Zyxel, ElevenOS conference management tools, Aruba Networks, Cisco Systems, Meraki, Zebra Technologies and Juniper Networks.
U.S. Based Help Desk
Located at our corporate headquarters in Troy NY, Deep Blue’s live WiFi support is available 24 hours a day, 7 days a week, 365 days a year to ensure your guests get help quickly and efficiently. In fact, our first call resolution rate is over 94%. We monitor your network around the clock to verify that the WiFi is functioning properly, diagnosing and solving issues in a timely manner. We also provide on-site visits, maintenance and emergency response teams upon request.
Real-Time Monitoring
Deep Blue’s free, mobile-friendly Managed WiFi Dashboard provides easy-to-understand data about your WiFi infrastructure and utilization, as well as guest metrics. Track revenue, monitor your upload and download speeds, review guest survey scores, check bandwidth utilization and much more. We even offer consolidated reporting for multiple properties. Request a demo.
Track Record
Still not sure if Deep Blue is the right choice? Ask our customers. While we certainly appreciate our hospitality & hotel WiFi awards, nothing says we are doing a good job like positive customer feedback. As a WiFi provider that prides itself on not only delivering fast, reliable WiFi for hotels and the extended hospitality industry, but on providing top notch customer service and support, we’re proud of the services we provide all of our clients.
